Accessibility
Accessibility is the service, not a feature.
We built Captain Sack Mobility so that people who use wheelchairs, walkers and other mobility aids can count on the same reliable, respectful transport as anyone else.
Our vehicles
Built and maintained for safe boarding.
- BraunAbility power side-entry ramp with automatic kneeling on our Toyota Sienna
- Four-point wheelchair securement with lap-and-shoulder belt
- Lowered floor and 56-inch door opening for headroom in power chairs
- Ramp rated for 1,000 lb, wide enough for most power chairs and scooters
- Securement points inspected daily and replaced on a fixed schedule
Our people
Trained to assist, not just to drive.
- Passenger assistance and securement training for every accessible-fleet chauffeur
- CPR and first-aid certification
- Door-through-door assistance on request, including escort to reception
- Service animals always welcome
- Patient, unhurried service with time built into every booking
This website
Designed to work for everyone.
We want this site to be usable with a screen reader, a keyboard, voice control or a magnifier. It is built to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, with semantic structure, visible focus indicators, high contrast text, labelled forms and respect for reduced-motion settings.
If anything on this site is hard to use, or if you would prefer to book another way, call us and we will take care of it. We also take feedback seriously and fix issues quickly.
Ready when you are
Reserve your ride today.
Tell us where you are going and how we can make the trip comfortable. We confirm every reservation personally.